Effective Date
April 5, 2026
Applies To
Confirmed package bookings and custom itineraries.
Support
hello@bhromonbilasi.com · +91 90020 90298
Processing Window
Typically 7–14 working days from final approval.
1) Standard Cancellation Charges
| Cancellation Timing | Charge |
|---|---|
| More than 30 days before departure | 20% of total booking value |
| 15 to 30 days before departure | 40% of total booking value |
| 7 to 14 days before departure | 70% of total booking value |
| Less than 7 days / no-show / trip start day | 100% of total booking value |
Exact slabs for your booking may differ where supplier-specific policies are stricter. Final cancellation deductions will be confirmed in writing. GST, ticketing fees, and non-refundable supplier charges already incurred will also be adjusted where applicable.
2) Non-Refundable Components
- Permit fees, entry passes, and government application charges already processed.
- Air/train/bus tickets and third-party reservations booked under restrictive fare rules.
- Peak-season hotel advances marked non-refundable by the supplier.
- Any customized arrangement procured on immediate confirmation terms.
- GST or statutory charges already remitted, where not recoverable from suppliers or authorities.
3) Date Changes and Rescheduling
Rescheduling requests are treated as change requests and are subject to availability and supplier terms. If rebooking is not possible, cancellation charges may apply as per the slab in effect at request time.
4) Cancellation by Agency or Force Majeure
If a trip cannot operate due to events beyond control (landslides, weather closures, curfews, government restrictions, transport shutdowns, or permit denial by authorities), we will attempt alternate routing/rescheduling. Refunds, if any, depend on recoveries from suppliers after deducting irrecoverable costs.
5) Refund Processing Method
- Refunds are processed via the original payment channel where feasible.
- Bank/payment gateway timelines are outside direct agency control.
- Any transaction or platform fee deducted by payment providers may be non-refundable.
- Refunds may be adjusted against outstanding dues, amendments, or unrecovered supplier charges.
6) How to Request Cancellation
Please send cancellation requests from your registered contact details over email or WhatsApp with booking ID, traveler name, and departure date. Verbal cancellation is not considered final unless acknowledged in writing.
7) Dispute Notes
If you disagree with a cancellation calculation, please contact us within 7 days of the shared statement so we can review supplier invoices, recoveries, and applicable deductions.